Cheaptickets.com Complaint - Poor Customer service and No Response on calls
I booked through cheaptickets flight from JAX to CHICAGO. flight timing changed and no one informed us. we have to pay $200 to car rental for that. and when we called cheaptickets they didn't response and make an excuse. I called 2nd time they say we will send you travel voucher of $150 in 24 hrs but I didn't received anything. I called 3rd time on 8th March the representative say we gonna email you today but I didn't got anything. I called 4th time on 10th March but the lady say they have emailed me on 5th March, and she lie that you got it so I just told her I didn't received anything email me back again same thing, but she is sorry we can't do again. and hang the phone. this shows cheap tickets never response and reply you if you book your flight be prepared for no customer service. so its good to go on other travel agents. cheaptickets is really cheap.My cheaptickets record locator is AP270301KT77C8GX
Company Response on 03/17/2010:
I saw your complaint about CheapTickets on My3Cents.com. I’m with CheapTickets and might be able to help. Could you please send me your CheapTickets locator number? I will be glad to research it for you.
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