Bank of America Complaint - "Rip off of America"
Our Mortgage was taken over by Bank of America from CountryWide about a year ago. I was laid off, last June and it has been hard living on one income. After missing one single payment we are now in foreclosure status. We have asked many times what programs we could qualify for (they have about 5), and they said there was nothing they could do to help us, since I was unemployed and when I get a job they could maybe help. I did get a job and still no help. We are in the process of getting our loan reinstated after getting a foreclosure letter. We had to call at least 5 different times to get the reinstatment amount so we could pay it. They kept saying we don't have the amount ready, call back. Finally they said we will send it within 5-7 business days. I am furious because we do not want to lose our house over a missed payment and them being anything but helpful! We had the foreclosure letter the middle of Feburary and they already have a sheriff's date set for April 10th! To me it seems they just want to get rid of anyone who is having a hard time so they don't have deal with. I swear their customer service people are trained to act ignorant and have no people skills. This bank should be reported for using fraudulent claims on their website. They are not "Bank of America" they are bank of greed and selfishness they don't work for their customers. They should be shut down!!!
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