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Mybobs Complaint - Mybobs Is The Absolute Worst Of The Worst

Review by Pissed In Freeport on 2010-03-11
FREEPORT, NEW YORK -- I purchased a "Leather Living Room Set" complete with Lamps and Tables. The Sofa sleeper collapsed and broke about 3 hours after delivery. Mybobs Customer service was not helpful in trying to waive the delivery pick up charge since their furniture was faulty. I cannot believe I had to pay them to pick their crappy furniture up. Then I had to wait 5 days after pick up for them to approve my check. Now - How is is possible that I have to wait 5 days for processing plus an additional 14 days to get a check sent to me, when I paid $1,700 in CASH on the same day. Oh because they don't hold cash in their stores. Bullsh@$- I PAID CASH. Ohhhh it doesn't stop there. When I called them to find out if the processed my check, they said it would be less than what I paid because they never received the lamps ($120 value).

I said to the representative to get a manager on the phone ASAP because I have video footage of the delivery men from MYBOBS putting all of their shi&%) furniture onto the truck from my house. Oh they sang a different tune after that. DO NOT BUY FROM THESE THEIVES. THEY ARE THE ABSOULTE WORST.
Comments:1 Replies - Latest reply on 2010-03-11
Posted by Anonymous on 2010-03-11:
The lamps couldn't possibly have been a mistake from the delivery guy not unloading them into the store right?

And I worked for a furniture store myself back in the day and we did not keep cash in the store either. Anything over $500 cash was deposited within an hour (our bank was outside of the parking lot). We didn't really deal much with cash, mostly credit, but took cash payments, and it was deemed unsafe to keep cash in the store.

It is possible that the deposit run was done after your purchase. Lots of places will do this.

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