Bank of America Complaint - No proof of preauthorization holds that led to overdraft fees
I was charged for 4 overdrafts that I had money in my account to cover. I inquired about what these 4 overdrafts were for and they indicated that there were 2 preauthorization holds that had been on my account totaling an odd $156.34. I was told that this money was unavailable due to these unspecified preauthorization holds that had been on my account and therefore, 4 transactions were processed as overdrafts. I then asked for proof of these preauthorization holds, as there was no indication of them on my ledger. They replied to take their email as proof. I then replied that this was not adequate proof and their response was that they could give me no proof but that the overdraft fees would not be refunded. So, they have been able to take $140 from my checking because there were supposedly 2 preauthorization holds that they can provide no proof of to me. I didn't know the banking industry could validly use the "take my word for it" when they pilfer money from your account.