Global Tel Link Complaint - Global Tel Link is a ripoff
Still waiting...3 months ago, I opened an account with these thieves. I was told my calls would be around 5.00 a call. I live about 3 miles from the jail I would be getting calls from. The calls was 11.25, I called only to be put on their call back system. What a nightmare. 3 of the 27 times I called, I got a call back, only to jack me around about how my phone provider was adding a long distant charge. I had to contact my phone service which told me they did not charge a L/D fee. Had to call Global back again, only to get someone to talk to 3 days later. They told me they had it taken care of, and my calls would be around 5.00. However they cont. to charge the 11.25 per call. I had to call them back and I switched the account to my cellphone, only to go through the same BS again. It is too bad our county goes through this dishonest company. Maybe they get kick backs, who knows. And...has anyone ever found an address for this company? Only phone numbers I found...You can't even e-mail them, much less write a letter. I have a account thru Correctional Billing Services, and what a breeze it is with this co. Global Tel Link sucks. I'll never get my money back.