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Sams Club Santa Clarita Complaint - Children not safe at Sams Club

Review by JerryMyers on 2010-03-13
SANTA CLARITA, CALIFORNIA -- Sam's Club #4824 26468 Carl Boyer Drive Santa Clarita, CA 91350,
As of March 12, 2010 Sam's Club (walmart) will not respond to "Code Adam" at their store. Your children are not safe at Sam's Club. After an incident at store number 4824 in which the police arrived an hour after being called the store responded they are only there to protect their merchandise and not the customers regardless of age. The employees will stand and watch the criminals run right past them at the door. They also will not provide details of the perpetrators to the police unless subpenad.
I suggest everyone reading this go to Sam's Club and yell "Code Adam" and see what happens. It's not illegal to yell this as it's not illegal for Sam's Club to watch your kids be snatched apparently. Plus we now know the response time at Sam's Club Santa Clarita for the Sheriff to be about 60 minutes.
Please spread the word and don't let Sam's Club be a domicile for pedophiles and kidnappers.
Comments:31 Replies - Latest reply on 2010-04-06
Posted by bunnyhead on 2010-03-13:
Ummm...here's a novel idea. How about the parents keep an eye on their children? Why is it Sam's Club's responsibility to watch your kids?
If you watch your kids properly then you don't have to worry about pedophiles lurking between the aisles.
Posted by Anonymous on 2010-03-13:
Employees can't stop shoplifters unless they are part of security
Posted by PepperElf on 2010-03-13:
actually... it could be illegal

just like it's illegal to yell fire in a store if there is no fire

they of course could also ban you from the store for trying to cause a disturbance, which IS legal.

Posted by PepperElf on 2010-03-13:
plus the op didn't really say what happened to him

just some vague story without any information on what really happened.

we're suppose to go in and run around a store screaming, based on... a story with no details...?
Posted by spiderman2 on 2010-03-13:
Without details of what supposedly happened to you (or didn't happen) this story is meaningless. Did your child go missing in a Sam's Club and no one would help you? Also, I don't think a Code Adam works by having a parent running around screaming. There are standard procedures for the code involving the PA system and a coordinated employee effort of employees.
Posted by Critical_level2 on 2010-03-13:
I have to go with bunnyhead. Parents need to start paying attention. When I have my kids out at BJs, walmart, etc., I always have them close by where I can see them. Only unfit parents leave children unattended in a place like Sams Club.
Posted by Venice09 on 2010-03-13:
Aside from this review, which is pretty much useless due to the lack of details, the comments about parents not paying attention to their kids are unrealistic. Unless a parent has their child on a leash or has superhuman powers, it is impossible to keep your eye on a child every single moment. Sure, saying it looks good on paper, but anyone who has ever tried doing it will know that it's just not possible to shop and be looking at your kid at the same time. Kids are clever and creative, and it only takes the blink of an eye for them to wander off. Any parent who thinks it can't happen to them is just fooling themselves.

The amount of attention can either increase or decrease the risk of something happening, but there is no guarantee that nothing will happen even under the closest watch. I just don't think it's wise for a parent to assume their child is safe just because they are keeping them close. All they have to do is blink, and that child could be somewhere else.
Posted by bunnyhead on 2010-03-13:
Posted by laklisa on 2010-03-13:
I agree with Vince-it can only take a second and your kid wanders off by themselves while you're checking the price on an item.
Posted by Ytropious on 2010-03-13:
I'm sorry, but you have no idea what "code adam" is do you? I have worked at two places catering to children and know very well what code adam is. It is NOT something for customers to yell, it is not something announced over the loud speaker, it is something told via walkie talkie to all associates to guard the doors and look for a lost child with the description given. We have code adams at my store fairly often so we are well versed. Also not every store is trained in code adam, you need to look for the blue and white sticker on the door. Does Sams club have this sticker? If not they are not trained for it, and this is not their fault.
Posted by Anonymous on 2010-03-13:
Well said, Yt!
Posted by Ytropious on 2010-03-13:
TY, it's one of the rare times I actually know what the OP is talking about.
Posted by Venice09 on 2010-03-13:
I have never heard Code Adam announced in any store and always just assumed that if there was a public announcement concerning a lost child, it would not be the words Code Adam but some other numbered code that only the employees would know. Either that, or by way of walkie talkies, as you said, Yt.
Posted by Ytropious on 2010-03-13:
The way it works has to do with it being semi secret, we don't want the potential child abductor to know we are on to them, and we don't want to scare the other families and cause chaos. We usually make a loud speaker announcement saying there is a lost child in the store using a description, NEVER using a name. You don't want an abductor calling for the child by name. Whoever was told about the lost child by mom or dad, usually a service desk person calls a code adam over walkie talkie. Without assignment or hesitation someone takes the front exit and another the front entrance, and someone heads to the bathroom. I stand at the entrance to my section, and the rest of the store drops what they are doing to find the child. We have never had to call the cops, the child has always been found thankfully.
Posted by Venice09 on 2010-03-13:
Thanks for that great info, Yt. I always wondered exactly what happens when a child is reported missing. Your explanation is pretty much what I was thinking. It sounds like the fastest and safest way to handle it.
Posted by Anonymous on 2010-03-13:
Venice, Walmart and Sam's Club both practice Code Adam. It is not done over the intercom, but the walkie. A child description is given and the employees immediately guard doors and exits, and others walk the store until the child is found.
Posted by Anonymous on 2010-03-13:
I always keep an eye on my son. You should do the same!
Posted by Venice09 on 2010-03-13:
Thanks for letting me know, LS. When my son was young, I lost of sight of him a few times in Walmart but always managed to find him quickly. Thankfully, I never had to report him missing.
Posted by Anonymous on 2010-03-14:
Hey...I am a good mother. Almost to the point of being neurotic about watching them when they were small. BUT...my youngest slipped away from us when she was 2. One second she had my hand, the next an elderly couple was holding her above their heads asking "who's baby is this"? We were at Sears in the mall...and that quick she had almost cleared the Sears exit going into the main hall of the mall. They caught her coming out.

Yea, I say keep 5 eyes on your kid. It only takes a second for them to be gone. We were fortunate, our baby was found quickly. Others are not so much.
Posted by Venice09 on 2010-03-14:
Fellow neurotic here. So I know what you mean. It bothers me when people automatically assume a missing child belongs to parents who aren't watching closely enough. That's not to say some parents could do a little better, but bad things happen to good parents all the time. That doesn't mean they're neglectful. I know exactly how you felt during those moments when you couldn't see your child. It's the worst feeling in the world.
Posted by localgod on 2010-03-14:
Voted NH, yelling "fire" in a crowded whatever room...
Posted by JasonJD84 on 2010-04-04:
I would be more outraged that the response time for the police is an hour!

But to the point, Sam's Club takes Code Adam seriously, as others have pointed out, the description is given to all associates and everyone drops what they are doing to find the child. No children are allowed out of the premises usually until the situation is resolved. However parents really do need to keep track of their own children, as this emergency procedure is disruptive to the store operation and other members, it is not a substitute for proper control and tracking of your child.
Posted by Anonymous on 2010-04-06:
My child is now 13. When she was small, she either sat in the cart or she had to hold my hand. Period. Now that she's 13, she MUST stay within touching distance of me or her dad. God forbid there's a fire or other emergency that would require us to leave in a hurry and we don't know where she is.
Posted by Venice09 on 2010-04-06:
Jaysmomma, with all respect I have to ask how you can shop while holding a child's hand. I know it sounds like the right thing to do, but I guarantee at some point you will not be holding that hand, if only for a few seconds, and that's when something can happen. And it's at the age when a child is too big to safely ride in the cart that they require the most attention.

I just wish people wouldn't insinuate that only the kids with careless and inattentive, negligent parents are the ones to get lost. It's unfair and not true. It can happen to the best of parents.
Posted by Anonymous on 2010-04-06:
Venice09, I'm not insinuating anything, merely stating FACTS as they occur(ed) in MY life.

This site is called "My3cents". The account I gave is mine.
Posted by Anonymous on 2010-04-06:
Oh, sorry Venice09. You're right. I do recall now that we had a child harness for our daughter for a year or so.

And again, I repeat, she WAS NOT and IS NOT allowed to WANDER in a store or any other location.

My heart and prayers go out to ALL families that have children who have been victims of ANY acts of violence. Our own family is one. From that, I learned that there are some things that are beyond my control. And there are some that are not.

If I can take the time to guard my purse, I can certainly take the time to guard my child.
Posted by Anonymous on 2010-04-06:
And once again I state that the statement is MY 3 cents and not intended to offend anyone.

If anyone is offended by how I live MY life and my choice to talk about it, it is their choice to be offended.

Other people's choices are on the list of "beyond my control".
Posted by Venice09 on 2010-04-06:
Sorry if I misunderstood, but the impression I got from your post was that your child would never have gotten lost in a store because you had everything under control. I never said that you specifically were insinuating anything, but that a lot of people do.
Posted by Anonymous on 2010-04-06:
My child has NEVER been lost in a store. Not because I have EVERYTHING under control. That's God's realm.

My child has never been lost in a store because I have always done my personal best to be pro-active and in these instances, I have been successful.
Posted by Venice09 on 2010-04-06:
It's funny you should mention a purse. I think that's another thing that is impossible to guard at all times. That's why I don't carry one. It only takes a second... well, you know what I mean.

My kids are grown now, but I still agonize over their safety every day, even though I know there is nothing I can do about it. So you can imagine how overprotective I was when they were little. I just think that as hard as a parent tries, it's impossible to have an eye on a child every single moment. It would be impossible to shop under those conditions. That's why I always tried not to go alone with them, especially my son who was and still is hyperactive.

Parents are only human. They don't have super powers. They can only do their best, which I think is what most parents do.
Posted by Anonymous on 2010-04-06:
It CAN be difficult to guard a purse.

I started using them maybe 5 years ago. Before, it was either backpacks or a tote bag and before that it was the diaper bag. LOL


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