Ikea Complaint - IKEA Return policy is a joke
COVINA, CALIFORNIA -- I went to EXCHANGE this, not return, and they say no because I had open the boxes and started to assemble. I want to exchange it because in step 12 of the instructions it say to flip it over. When I did it collapse so the screw came off the wood. ANd yes all the anchor screws were tight. I was honest with them. And they didn't believe me. They say it was impossible! Funny, when you're honest they don't believe you.
So if you have to return something, just lie to them, tell them when you open the box, it was damaged.
Don't shop at IKEA period. Unless you want to throw away your money.