Hollister Complaint - Gift card expiring
MICHIGAN CITY, INDIANA -- I received a gift card at Hollister around Christmas time as a promotional from Hollister. I gave it to my daughter and she tried to spend it last weekend and we were told it expired. The sales clerk said that happened a lot and I should email the company. I emailed them and they said they tried to let their local stores know and it was on the gift card sleeve that it would expire 1/31/2010. First of all, I never received a sleeve for my gift card. The gift card does not say it will expire. The clerk never mentioned that it would expire and there was no signage in the store that it would expire. My response from hollister was that I should sign up on Facebook to get their information on gift cards and that that would keep me informed. WHAT???????? How was I supposed to know that I would have to go to Facebook to find out when my gift card expired??????????? I will join the class action lawsuit against Hollister and maybe that will resolve the matter.
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