Target Complaint - Out of Stock....and then I have to pay shipping!!!
TULSA, OKLAHOMA -- Target has on display a carseat I would like to purchase using some giftcards I received for my son's 1st birthday. Note - ON DISPLAY, but out of stock as well as all of their Tulsa locations. In order to still get the item I want, I was told by customer service I would need to place the order online myself. Placing the order myself is not that big of deal as long as I don't have to pay added cost as if I purchased it from the store directly.
The in-store price is $155 pre-tax. However, the online price is $190.27 for tax AND SHIPPING. I am now going to have to cash in around $25 of my son's giftcards to cover the added expense of the shipping. I don't mind placing the order that one of their inventory-employees should be doing but the fact that I'm being charged to do it is a bit disappointing.
We are tight on money right now and the giftcards were meant to help with cost of the carseat. If I didn't already have the gift cards I would not be purchasing through Target. I can say that I will not be asking for giftcards through Target in the future, especially if that means I have to use them to pay for the shipping of their items.
I guess I've been spoiled by Walmart. They offer free shipping to their store....AND an additional $.97 if you want it shipped directly to your home! Now that is customer service!!!!