24 Hour Fitness Complaint - Stupid Business Practices
SAN JOSE, CALIFORNIA -- I wanted tonight to check out the Parkmoor San Jose, California 24 hour fitness location with a 7 day pass. So I go in at 10:30 pm at night to see if I could get a light workout and check out the place.
I walk up to a young man at the counter and hand the pass over. He says to me "Did you even read this?" As if he was perturbed. I said "no". On the bottom of the pass states that you can only go into the gym between 8AM and 9PM. So he tells me that I can pay $10 for a one day pass or come back tomorrow. I told him I'll come back tomorrow.
First off, whats with this 8AM to 9PM time frame? This is so stupid. This is a 24 hour business is it not? So why restrict new potential members from joining outside those hours? Is it because you want to drill me with a salesman after I leave? Does not make sense whatsoever and very stupid.
Second, I asked if I could look around the gym. The guy at the counter says that I can only stand next to a line. I thought "What the heck? Am I some kind of cattle?" So I don't see the line and walk down the gym and the guy stops me and tells me I have to go back.
By then I was pissed. That was enough for me to know that I won't along with my other family members will join this place. It was obvious to me this person doesn't have a clue how to do sales nor understand how to make potential clients feel welcomed.
The other stupid thing? Never, did the person at the desk even attempt to show me around the gym. How dumb is that. There were two people at the counter at a very low member time. Obviously they were both idiots to not know how to do sales. If this is the way 24 hour fitness runs, I won't bother to deal with this place.
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