1
Helpful
Votes

Celtic Shamrock Expressions Compliment - Outstanding Customer Service

Review by paulwatkins on 2010-03-16
SOUTH LYON, MICHIGAN -- Every once in awhile a customer or shopper has an experience that stands out above all the rest. I just had one. I needed to find a birthday gift for my wife while I'm away from home and overseas. Her birthday is on St. Patrick's day so I thought I'd look for something Irish. I found a nice internet place Celtic Shamrock and picked several items and processed the order. Everything done and in time for her birthday! But, unfortunately, one of the items, a sweatshirt with an Irish Flag, was discontinued. The proprietor, Maggie Shea, contacted me personally by email to ask if I would like to select another item. I responded by telling her my story and saying maybe they could just suggest something. Well, she responded by saying she did embroidery and would hand embroider something on a nice garment, and send it express mail at no extra charge in time for her birthday. I couldn't believe it. Wow! She not only did it but sent me a picture of it this morning. Not only is the gift perfect, but the story and personal effort was extraordinary. I would highly recommend to anyone looking for high quality items reasonably priced to please visit this fine company. Also, ask for Maggie, tell her Paul sent you!!
Company Response on 03/28/2010:
Thank you for the praise!! We always put ourselves in our customers shoes and try our very best to please ALL customers no matter if the order is big or small.
Comments:1 Replies - Latest reply on 2010-03-16
Posted by momsey on 2010-03-16:
Nice!!!

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.