Carolina Diner Complaint - The Drive-Thru is a Joke
Resolution Update on 06/12/2010:
Nothing will ever get done about it.
GREENSBORO, NORTH CAROLINA -- Today I stopped by your drive-thru for a chicken biscuit. I was told this wasn't something you carried regularly, but that a biscuit with a couple of chicken tenders was available. I was in the mood for chicken, so I asked for that. I paid & was told to wait for my food. I began to get antsy after the 5 minute mark. When my food was finally ready, I had waited for a full 8 minutes. This is a bit silly when I am in a hurry. I generally enjoy visiting your restaurant & I know that I had a special order, but is it too much to ask to speed things up just a bit?
I will continue to visit your dining area, but will not be using your drive-thru again.
What a disappointment.