Carolina Diner Complaint - The Drive-Thru is a Joke

Review by Bell on 2010-03-16
Resolution Update on 06/12/2010:
Nothing will ever get done about it.
GREENSBORO, NORTH CAROLINA -- Today I stopped by your drive-through for a chicken biscuit. I was told this wasn't something you carried regularly, but that a biscuit with a couple of chicken tenders was available. I was in the mood for chicken, so I asked for that. I paid & was told to wait for my food. I began to get antsy after the 5 minute mark. When my food was finally ready, I had waited for a full 8 minutes. This is a bit silly when I am in a hurry. I generally enjoy visiting your restaurant & I know that I had a special order, but is it too much to ask to speed things up just a bit?

I will continue to visit your dining area, but will not be using your drive-through again.

What a disappointment.
Comments:2 Replies - Latest reply on 2010-03-16
Posted by RestaurantGuy on 2010-03-16:
It takes a place a little longer to make something that they do not normally carry. 8 minutes does sound like a little long to me also but I have a feeling you will still wait as long if you go inside and order the same thing
Posted by Bell on 2010-03-16:
RG...yes, it would have taken the same amount of time. However, I felt silly waiting in the line for a biscuit for 8 minutes. Oh well, I will go inside to eat when I have longer to wait for food. That is all I'm saying.

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