Nationwide Corporation Complaint - How Nationwide Auto Insurance Scams You - auto insurance
NASHVILLE, TN -- Nationwide transferred an insurance policy without my written or verbal consent. They then put me in collection without notice, though they claim I was sent bills. I was not looking for any bills from them when I had not requested any service from them. I was a customer at Nationwide for nearly 10 years. I insured all my vehicles with them, paid all my policies up front, 6 months in advance. They made thousands of dollars off of me. I flattered myself to think that I might be a valued customer. I relocated to Nashville, TN from MI and attempted to purchase auto insurance from a Nationwide office operated by Missie Cole in Nashville TN as I was about to register my car in TN and my MI policy was about to expire. The SA (Denise) was unable to properly operate the computer or give me a quote. She wasted nearly an hour of my time, and by that time I was getting late for work. Desperately I asked "how can I get some insurance?" She ended up putting me on the phone with my old MI agent and I bought one more month of insurance from her. After this experience, I no longer trusted or wanted Nationwide as my insurance from that office and decided to seek insurance elsewhere until I could find a more reliable Nationwide agent. However, I suddenly began receiving collection notices. After some investigation, I found that Nationwide had transferred and extended my MI policy to a TN without my written or verbal authorization. I spent 3 months calling Nationwide and speaking to one representative after another. They all basically stated that "it was legal to" do this, so they did. They gave no thought to me as a trusted, long time customer whom they made money off of. I will never, ever return to them, and I do not recommend that others do. This was a terrible way to treat anyone and I felt especially violated as a long time, reliable customer. It felt worse than being mugged.