Orbitz Complaint - NEVER NEVER NEVER use Orbtiz.com
I had a ticket that I needed to change, spent 3 hours on the phone with customer service agents, who either disconnected from the call or knew nothing. They all quoted me different prices, which to change a ticket was more than to buy a new one. Finally I got a manager who gave me attitude and did not even try to understand what my issue was, instead was rude, and totally incompetent as well. Finally, 3 hours later, I got a ticket change for less money than they originally quoted but still was totally ripped off. When I tried to find out their complaint policy they could not tell me and continued to put me on hold and give multiple different answers. I have never dealt with such rude and ignorant staff. I will NEVER NEVER NEVER use their service again and will post my complaint on every site possible, to warn others against their incompetence and scamming.