Freedom Mortgage Complaint - Escrow Increase
VIRGINIA BEACH, VIRGINIA -- We refinanced with Freedom Mortgage approx. 7 month ago to get a better interest rate so our monthly mortgage payment would be more affordable. In January we were informed that our payment would increase nearly 250.00 month because our escrow was short. They said our homeowner insurance had increased to 1700.00 a month I contacted them and told them they were wrong I had the new bill and the insurance was only 1000.00. They said to send them the bill and they would correct. They did correct the amount of our annual homeowners insurance but refused to lower the payment. I contacted them again and told them I wanted to close the escrow and I would pay my bills myself. They said a request would be submitted and we would receive a response within 2 weeks. That was over a month ago and we have not received anything from them. Our month mortgage payment is now higher than it was before we did the refinance, as well as all the closing cost we paid to get a better monthly payment. BEWARE OF THIS COMPANY!! We are not the only ones that this company has done this to. I believe they are trying make it so we can't afford the mortgage and can foreclose.