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Furniture Showcase Complaint - Purchased Furniture that I never received - Riverside Lyndhurst and Cara Bella Consoles

Riverside Lyndhurst and Cara Bella Consoles - Complaint
Review by IN3948 on 2010-03-17
REIDSVILLE, NORTH CAROLINA -- Called Furniture Showcase on August 5th 2009 and purchased the Riverside Lyndhurst Console. Called again on August 9, 2009 and added the Riverside Cara Bella to the order. Furniture Showcase took a large deposit from me. It is now March 17, 2010 and I have not received anything from Furniture Showcase. During this whole period of time, they continue to claim that the furniture is in transit but that they cannot track it. I feel that I have been more than fair. I have filed my claim to the NC attorney generals office and if necessary, will seek further legal assistance with small claims collections.
Finally, I called the manufacturer, Riverside, concerning their deliveries. They told me that Furniture Showcase has been dropped as an authorized dealer for Riverside furniture.

Caveat Emptor!!!
Comments:
Posted by LadyScot on 2010-03-18:
Now is the time to demand your deposit back and possibly hire an attorney. Most places will attempt to fill an order within 30 days. If that is not enough time, they offer a refund. You should never have allowed it to go this long.

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