Comcast Corporation Complaint - Comcast SUCKS!
ROCKFORD, ILLINOIS -- Can you say,"COMCRAP"?
They earned the title. If you think they don't care about cable TV customers, try to get internet hooked up. OH MY GOD, this was a nightmare from hell. It took 5 phone calls getting transferred many times in the process of each call plus waiting and getting a different story from each person. After about a month later they were going to sent somebody out (this was a very basic install, all that was needed was to turn it on! by the way)they get here and cannot figure out whats wrong. Everything was good on my end so they checked the lines and found a "blocking filter" so they removed that and I got somewhat of a signal (enough to actually work) and they said thats all they can do. One month later my neighbors move out and I lose service again because the genius wired my neigbors service to mine because those retards they call service guys watched a short video to become a "certified linesman". What a frickin joke! are you kidding me!
Anyways thats just the tip of the iceburg from what I have experienced
from COMCRAP. When it was insight I didn't have any of the problems I have now. Comcrap is pissing people off in huge numbers and is soon going to be finding themselves with no customers. They have an attitude that you need them and you should kiss their asses. It is currently the best (fastest) means of internet in the city (to date) but once that changes I feel comcrap will crash and burn. Because they just simply do not care about their customers at all.