Direct Buy Compliment - Sad you had a bad experience
NORWALK, CONNECTICUT -- It's a shame that you had such a bad experience and am sorry for you that you consultant had such poor manners. Upon our appointment visit our tour was great and we were able to look at the savings we would get, I did have a particular item I needed to check on and the savings was half of the price to buy on the outside. My boyfriend and I have had nothing but wonderful experiences dealing with this company. I will state that when it comes to buying plumbing fixtures there is no one to help you but with a little research you should have no problem. All of the products we have ordered came in when if not sooner than the estimated. The items arrived in good condition.
They were extremely friendly and helpful with the order processing and finding the catalog you needed. I can't say enough about the company and that maybe, if you have the need for large items you should give the company a try again.