[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
From You Flowers Complaint - Don't Order From This Company - Flowers
Complaint
OLD SAYBROOK, CONNECTICUT -- I agree with everyone this company sucks! I ordered flowers for my girlfriends birthday weeks in advance & the day before they email me with a UPS tracking number.. I would of NEVER ordered flowers that came in a box and its pretty much do it yourself I was never notified that it would be delivered by UPS and not hand delivered. As soon as I received that email I called the 800 number & the two people I spoke to said yes they will cancel the order and in the morning I went back into my email account and notice it said out for delivery. I called back to the 800 number and spoke with a new person she told me it was too late to cancel the order because it was out for delivery & if the person receiving the flowers refuses the flowers I wouldn't get refunded anything anyways. I had already place a new order with a new company because I was told it would be cancelled.
I live in California and the flowers were for Florida. Next time I am going with yellow pages & local florist not one that says service the Florida area. This company really has no consideration for their customers at all! I will NEVER order from this company again.
I live in California and the flowers were for Florida. Next time I am going with yellow pages & local florist not one that says service the Florida area. This company really has no consideration for their customers at all! I will NEVER order from this company again.
Comments:
Posted by momsey on 2010-03-18:
Sorry for your bad experience. This is a great reason to use your local florist! You can go to your local florist in California and tell them what you want to do, and they will use their network of florists to get in touch with a local florist by your girlfriend.
By the way, I'm not a florist. Just a big fan of flowers. :o)
By the way, I'm not a florist. Just a big fan of flowers. :o)
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
