Time Warner Cable Complaint - Do not sign up for Time Warner Digital Phone (HIDDEN MONTHLY CHARGES)
DAYTON, OHIO -- If you are thinking of signing up for TME WARNER DIGIL PHONE to save a few bucks then THNK AGAIN. After 1 Year I dropped my Time Warner digital phone. I thought I had a good deal at $19.95 a month - UNTIL THE PHONE BILLS STARTED. My area code is 937. I was being charged EXTRA for every call I made to my same area code - THEY CALLED IT LOCAL LONG DISTANCE??? Even to a city that was just up the street with the same area code???? So figure on paying $19.95 a month and then plan on what they forget to tell you about, the CHARGE THEY ADD ON FOR EACH LOCAL CALL YOU MAKE THAT THEY CALL LOCAL LONG DISTANCE.. My $19.95 digital phone was costing me as much as $50.00 PER MONTH for LOCAL CALLS I WAS BEING CHARED FOR, Now here is the good part. I dropped my TME WARNER DIGITAL PHONE JANURY 2010. The phone was DISCONNECTED in JANUARY. I just received my TIME WARNER Bill for March 2010 and I was billed $9.95 for LONG DISTANCE CALLS and I DO NOT EVEN HAVE PHONE SERVICE With THEM ANYMORE - Forget about talking to customer service- THATS ANOTHER HORROR STORY. DO WHAT I DID - GET A MAGIC JACK FOR $19.95 A YEAR. I NEVER GET SURPRISE CHARGES FROM MY MAGIC JACK. I paid $119 for 6 years and that was it. NO MORE PHONE BILL OR PADDED OR HIDDEN CHARGES THAT TIME WARNER FORGETS TO TELL YOU ABOUT WHEN YOU SIGN UP. DO NOT GET THE TIME WARNER DIGITAL PHONE SERVICE THAT IS $19.95 PER MONTH UNLESS YOU ARE WILLING TO PAY EXTRA MONEY FOR EVERY CALL YOU MAKE - EVEN CALLS TO YOUR SAME AREA CODE! And when you get Fed Up and drop the digital phone plan like I did, you may STILL GET BILLED FOR LONG DISTANCE CALLS EVEN IF YOU DO NOT HAVE THE PHONE ANYMORE. Here is another thing they FORGET TO TELL YOU. If you sign up for a service then plan on paying for that service for 2 FULL YEARS. I just found out I was under a CONTRACT and there was a $175 FEE TO STOP MY SERVICE BEFORE 2 YEARS – SHAME ON YOU TIME WARNER - START TELLING THE TRUTH ABOUT YOUR CHRAGES UP FRONT - Don't advertise a price and LEAVE OUT THE FACT THAT THERE WILL BE HIDDEN CHARGES ADDED. I WILL SPREAD THE WORD.
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