PNC Bank Complaint - Online banking frustrations
COLUMBUS, OHIO -- Does anyone else feel that the National City Bank transfer to PNC Bank devalues their customers? For several years I'v had great online banking service with my National City checking, money market and credit card accounts. Now with PNC if I transfer funds from checking to pay Visa I get no choice of date but it is immediately deducted from my checking and I get no confirmation of receipt or pending receipt to my credit card as I did with National City. If I am paying bills on line, I must reduce the text size to be able to see both the payee, the amount, and the date on my monitor because they have the screen full of advertisements at 100% I have to scroll between columns. This is a frustrating hassle. PNC appears to be run for the convenience of the bank not their customers, Their computers apparently are unable to transfer funds internally from one account to another for the same customer. Welcome to 2010 PNC! I'm looking for recommendations for a more customer friendly bank.
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