Key Bank USA Complaint - Greed Is Good
CLEVELAND, OHIO -- I am a worker for Key Bank only because I cannot find another job. But let me tell you as frustrated as you are as customers its 100 times worse for the employees. Key Corp which owns Key Bank raked in $919 million dollars last year. However, there has been a raise freeze for the last 15 months with no thaw in sight. Also, the workers aren't allowed 15 minute breaks where I work. Lunch and that is it. Also, our benefits were slashed starting in 2010. The actual branch where I work is a revolving door because the managers are so incompetent and selfish. They basically only do what they want to do, IE they complain and cry if they actually have to wrok or help out if someone should call in sick or if we should be busier than normal. But what can you expect from salaried middle managers -- their goal is to work as few hours as possible depsite the fact that most of the other employees don't make their hours.
As an insider who knows how the bank is run (read mis-managed) I would NEVER advise anyone to bank with them. In fact even after I was hired I still maintained my accounts in other banks because of the ridiculous policies they have for the clients -- a total and utter disregard for the client by the way. It should also be noted that the clients are starting to realize what a lousy corporation Key is and are pulling accounts every day.
Out of fairness I should say that a lot of companies are probably just like Key Bank -- using the horrid economy to hurt their workers. Key Bank made $919 million dollars last year and that can be Googled in 5 minutes. Bottom line -- greed can be justified by the greedy.
Take it as you will.
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