Hotels.com Complaint - Welcome rewards takes up to 72 hrs SCAMMMMM
Well I travel a lot. I recently was staying at the same hotel for like 2 weeks. I decided to book with hotels.com because I saw it on the TV ad. So I booked 8 days with hotels.com only got credit for 5. then they said it takes up to 72 hours to credit to my account when I called their CUSTOMER service line. They simply kept on transfering me as nobody could give me an answer. I know for a fact that it was posting like 24 hours once the stay is completed. So I was only 2 nites away from a FREE nite and then they basically stopped giving me credit. BUT they immediately withdrew funds from my account for the lowsy hotel stay. I have since just used whoever has best price because they technically do not really want people to use the FREE nite. I think it is GREAT if they actually follow through. YES the hotel I booked was one of their welcome rewards program locations, I made sure of it.
They are totally scamming people. They make me sick.