Priceline.com Complaint - Priceline is heartless
We are planning a trip to Florida for my young children's spring break. I am trying to save some money so I went on Priceline and tried the "name your own price" .... this is soooo not worth it.... my advise don't do it.
I want to get my kids a nice hotel with a nice pool prefereably a 3 star hotel. Instead Priceline books me for a very small 2 star motel on the side of the road, famous for truck drivers! I called to let them know that what they have given me is way too small and definitely not what I am looking for. I told them that it was my childrens Spring Break vacation and can they please upgrade my itinerary to another place or give me my money back. These foreigners would not budge at all not even after I told them that my children were in the room listening to the conversation and how they are forcing me to take this room that I can't use and not giving me my money back, so basically they are STEALING my children's vacation fund!!!!! I didn't get one favorable option from them not even an attempt. I HATE Priceline more than I've ever hated any company in my life and I am a Christian I am not using the word "hate" lightly at all!!! Don't use them find another customer friendly, English speaking, caring with common sense company.