King of Swords Complaint - King of absolutely nothing
Despite their claim of "Worldwide Shipping", my order was canceled (even though it is perfectly legal both to buy and own a stun gun in Japan - they are for sale everywhere) and I waited, patiently, for a refund to be issued.
None was forthcoming.
When some weeks had passed and I had to write to ask where my refund was, I was instructed to "contact my credit card company" in order to facilitate my refund. Quite what power they imagined my credit card company had in instructing them to pay me back is beyond me. I had never heard of anything so ridiculous - it is up to King of Swords to refund my money; it is certainly not my credit card company's responsibility.
I was told to wait and that "an e-mail confirmation" would be sent to me when a refund had been issued. So, I waited - and waited - and waited. But, nothing.
I even offered to have the refund made to my Paypal account - no answer.
"The King wants to know what you think!" - really? what evidence do they have for making this claim? I have requested a refund from them time after time and the King does not appear interested in hearing what I think at all.
My advice: AVOID!
Their customer service is non-existent and reflects the quality of the swords they sell - poor imitations of the real thing.
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