Budget Rent-A-Car Complaint - Do not rent from the Montrose CO location
MONTROSE, COLORADO -- DO NOT RENT FROM THIS LOCATION...I rented a van from this location in Jan. we were given the keys to the van "to just put are skis in", then brought the keys back to wait for our driver (coming on a later flight). When our driver came, went to get our keys, signed off that we did not need a second driver...well when returning the van we were charged for an extra day and the second driver for a total of $207.39 ....I kid working said he could not change it. We would have to call later...when calling I was told it was a signed contract and nothing would change...they just say that this (getting the keys without a contract and over charging for driver) would not happen, so they will not do anything and corporate said they can not and will not help because it is not a corporate location. The manager of the location is VERY nasty and simply did not care that one of her employees gave us keys when it was against policy. DO NOT RENT FROM THIS LOCATION!!!!