Econo Lube N Tune Complaint - Females Please Read- Bad Service- Econo Lube N Tune
CALIFORNIA -- I never write complaints, but this experience was so horrible I decided to post this.
I am a female who went to the Econo Lube N Tune for a quick, cheap oil change. I will never go back as these guys decided to drain my coolant, I believe on purpose.
As I pulled up, one of the mechanics splashed coolant near my radiator and my front bumper telling me that my coolant was leaking. When I said, " No it's not, there must be a mistake, I checked all of my fluids this morning and nothing besides the oil needed topping up." (I come from a family of mechanics).
He looked down and away, mumbling, later asked me to fill out paperwork.
I went into the office to pay, but at some point, the mechanic drained my entire engine of coolant.
I drove off, 10 minutes later I had to pull into a gas station and place several quarts of coolant into my engine. Double checking any leaks to my radiator, etc it was all clean. The car was fine. It was very apparent they had drained it.
I know it sucks to have a woman call you out, but seriously, I was nice about it and you could have just given me the oil change. You did not have to try and destroy my engine because of it.