StyleEase Complaint - I Want My Money Back!!!!
P.O. BOX 836, APTOS, CALIFORNIA -- I recently purchased the StyleEase Product and downloaded it to my computer. Well, it didn't download properly so I went to their website to get Tech Support, but couldn't because it said I needed to register first. I had already done that! It took three times before I was able to get to supports site. I wrote my issue to them three times, no response, I finally found a number 831-477-7005 but it was just a recording, so I left a message. Well, the three emails came back to me with this message. When you submit your issue to the support email address, it gives you this bogus message about not sending your issues to Marie (who the heck is Marie?). Its a vicious circle you will find your self in. Next stop, BBB and the Attorney General. See below...
Please send emails to email@example.com instead of marie@styleease
From: firstname.lastname@example.org (email@example.com)
Sent: Tue 3/23/10 2:57 PM
To: DORSHA H.
The email address firstname.lastname@example.org is no longer valid for receiving email at StyleEase. If you're requesting technical or sales support, you must send your request to email@example.com to open a ticket in our support center, or visit the support center directly at www.styleease.com/support/. Sincerely, Marie