Taco Bell Ashburn VA Complaint - Worst Service Ever - Fast Food
ASHBURN -- First off, I want to say that I am not the type of person to take the time to write reviews. Usually I don't even bother so for me to take time out of my work day to write this is a big deal. I love Taco Bell. Every place I have ever lived, I have always looked to find the closest Taco Bell. When I moved to Ashburn, I was happy to see that there was one nearby. My first couple of times visiting, I just used the drive through. All times showed very slow service, which I excused very quickly. One day I decided to go in and get my food and I was appalled. The cleanliness and set up of the restaurant was horrible. It was so bad that it actually turned me off from going back to Taco Bell. In fact, I told my wife that I don't have a taste for Taco Bell anymore based solely on the appearance of the one in Ashburn.
Today, I was in a rush and I was near the Taco Bell. I was going to use the drive-through, but the line was so long, it was backed up into the main road. I thought it might be faster if I went in. I was deeply wrong! Even though it was peak time (12:00 p. m.) it wasn't that busy. I ordered very quickly, but spent 20 minutes waiting on my food. At any given time, there was 10 people waiting for their food and there was no one ordering so they had full staff to handle the orders. To beat it all, I ordered steak and received chicken.
Of course, the appearance had not changed. Soda was all over the floor and tables were full of trash and dirt. I will never go to this Taco Bell again! Stay Away!!!