Woot Complaint - No refund policy - Bought a DVR

Review by Bobby999 on 2010-03-24
1325 WHITLOCK LN, TEXAS -- If you buy something from Woot remember this. Woot has a NO return policy. Tried to return an item that was not what I thought I was getting. Woot will not give you a detail of what you are really receiving. They just want to sell it. Most of the reply data is by Woot people who work for Woot.

This is what I received back from Woot.

Unfortunately, we cannot accept returns on items ordered in error, don't like, etc. You might try selling it to a friend, coworker, on EBay or www.wootswap.com. ~~ Evan

Now they have cut off my right to make a reply to their web site.
Comments:2 Replies - Latest reply on 2010-04-23
Posted by andbran on 2010-03-24:
I went to their website and it is pretty confusing. you should have just not ordered from them in the first place. it falls under the "if it sounds to go good to be true" catorgory
Posted by trusling on 2010-04-23:
I don't think that is a fair complaint: they state SO CLEARLY on their site that they have a no returns policy on Woot. That's the price you pay for getting such a good deal, no?

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