Menard's Compliment - Menard's employees - Tile flooring

Review by D on 2010-03-24
SAGINAW, MICHIGAN -- My wife went to Menards to select floor tile for our kitchen.
The nice young man in the tile department spent a great deal of time, smiling all the while as she picked out the pattern that best pleased her.
He suggested placing pieces of tile on the floor so she could better appreciate the total effect and she finally chose a pattern.
After she paid for the purchase she was wheeling the cart out of the store when a manager,(who had been outside), stopped her and had an inside employee take the cart to the car and loaded the heavy tile boxes into the car for her, going far beyond the call of duty.
We certainly will consider Menard's when making our next home improvement project!
Comments:3 Replies - Latest reply on 2010-03-25
Posted by Anonymous on 2010-03-24:
I just wish they wouldn't play their jingle over and over while you are in the store
Posted by Anonymous on 2010-03-24:
Another one I have not seen out here, to bad they sound pretty nice.
Posted by Venice09 on 2010-03-25:
Thanks for proving that customer service is alive and well!

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