Thrifty Complaint - Dishonest! Will Never Rent Again
INDIANAPOLIS, INDIANA -- Rented a car online thru Travelocity for a fun weekend getaway - website says unlimited mileage.
I got a call from the store where I would pick up the rental asking me where I was going on my trip. I thought this was an odd question but told him. He put me on hold numerous times and finally tells me I cannot take the rental car outside of states the neighbor the one I live in, even though the website said unlimited mileage.
I canceled the rental and called customer service who read to me from a script telling me I should have gone to Thrifty.com and read the term of service (ya right!) to know that information.
RIDICULOUS way of doing business. I have rented from Thrifty about 4 times and never will again. I am an Enterprise only girl from here on out! THEY know how to do customer service!!!