NASHVILLE, TENNESSEE -- I purchased a used toyota sienna van with 55,000 miles on it in febuary 2003, on Nov. 2 2004 for the van started smoking profusely out from under the hood when you stopped at a stop light or parked. we took the car in for service to find that the car has a bad main seal on it. The cost of the repair is going to around $1500,roughfly 10 hours worth of labor for 10 dollar rubber seal,what's wrong with this picture?
I have three problems with this; one is that I purchased this vehicle because of the so called good customer reviews Ha! Ha! baloney!;secondly I do realize that this was a used vehicle when I bought it but , the problem I have is that the car lost 3 and a half quarts of oil and the low oil warning light never came on, which means that
instead of facing a 1500 repair i would be facing rerplacing an engine;thirdly after reporting this matter to toyota motor corporation all they had to say was that they are sorry,(and sorry they are)rather than doing what they should do and that's recall everyone the 2000 toyota vans and replace the oil sensor units which are apparently bad on these vehicles along with improving the main seals which can cost the consumer a significant amount of money in unecessary repairs and at the same time saving them (toyota motor corp.)face and their so called good reputation to fade. It,s apparent that there are others who are experiencing the same problems and toyota seems to be ignoring it. I will gladly change my 3cents worth depending on how they respond to my concerns, which have not been very favorable so far.