Chick Fil A's Complaint - Poor Food Quality/Poor Management Communication
HOUSTON, TEXAS -- While this restaurant has excellent service my last food purchase was inedible. Ordered chicken biscuit and biscuit soaked in yellow liquid(margarine?). Just called restaurant to be told they "lightly buttered" biscuit. Asked for owners email to be told I could only comment thru web site(not possible with my only internet access my mobile). first manager could not understand my English(it is my first language), 2nd manager dismissed my claim and could not provide me with accessible owner contact info.
I have eaten at chick fil a's since they began. This locally owned (shall I say "rogue") site periodically loses its vision due to mis-interpretation by staff/cooks. They have recently corrected over-salted fries.
Hopefully owner mm will address this problem while the nation's eye is on nutrition.
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