ADT SECURITY Informative - People with ADT good or bad...
TORRANCE, CALIFORNIA -- There are several reports of people not liking their ADT service. I have worked for ADT and also have their service. With any company, the workers are the ones that make or brake a company. The main problem with ADT, specifically here in California, is that the workers DON'T CARE. They get paid too little, considering all of the stuff they have to do. All of the top supervisors do not care about what going on. When there is to much bad blood between the workers the only ones suffer are the paying customers. ADT has hired some really bad people. (One of which stole gas from the company.) A normal company would have pressed charges but all they did was fire the worker. If a security officer can steal from the company what makes you think they won't steal from YOU? They do not like to fire people, all they do is shuffle them to a new location. The employees do things because they know they can and nothing will happen to them. ADT allows their officers to harass each other with out any type of discipline. And after talking to several people who actually pay for the service, ADT has a problem with taking extra money from people and not wanting to pay it back. My mom has the service and they still owe her a months worth of service because they took a double payment. It has been several months and I'm sure she will never get if back. Most people only still have them because they are stuck in contracts that they can't get out of.
ADT is not all bad, there are some workers who takes their job seriously. But sad to say with all the bad apples laying around all the good people quit and find better jobs.
My advice to you (and this is coming from someone who has the service PLUS has worked their for several years) research a company before you join. Try and see if they will let you get service without having to sign a contract. GET EVERYTHING IN WRITTING. And best of all don't pick a company only on price. Just because its within your price range don't mean the service will be. ADT has slow response times because the equipment they have is not up to date. And because they are short staffed. All these things should be considered.
Because if you have them for armed response and something actually happens, how soon will they show up? Do your own research!! Don't just take my word on it.