America Online Complaint - AOL - Beware of their billing practices
I am not an activist. I have never been the type to complain or expect something for nothing, but I am amazed that AOL is allowed to openly steal from people. I bought a house in an area that did not have any high speed ISP options, so I decided to try AOL. I signed up using the so many free hours trial. After thirty minutes I saw that I could not live with dial-up speed. I contacted the chamber of commerce for my new town and learned of a new high speed ISP using radio. I called AOL the same day and cancelled my service. I was online a maximum of thirty minutes total. Now I am being billed by AOL. I have called several times. I have sent them emails. They are rude and very evasive. I would never consider doing business with them again. They are nothing but theives. I am in the process of emailing my bank and see if I can place a block on my account to prevent these scam artist from stealing more money from me.
And one footnote: I did not call them with a rude or demanding attitude. I first assumed they had made a simple mistake. I can easily see now that this was done by design and they have no intention of making this right.