America Online Complaint - AOL Billing and Calls
My story is very long but to make it short I had a 6 month free trial to AOL and when I cancelled they billed my anyway! I've since filed a complaint with the BBB and we'll see how that goes.
My question to you all is have any of you ever been told by AOL that you did not call when you in fact did?? I have been told this three times and they even lost the record of me calling to cancel. The rep rudely told me that if I had called there would be a notation on the account and there is no way AOL could lose or not enter a record of a call! And I KNOW that is not true! I'm just wondering if it happened to any of you. It happened to me AND my neighbor as well!
DO NOT SUBSCRIBE TO AOL! AOL are into fraudulent business practices BEWARE the hundreds of complaints on this site should tell you how corrupt they really are!
Also one tip to get them to quit billing you...not only should you dispute it with your credit card company but after that is finished get a new credit card number!!