Balsam Hill Complaint - Balsam Hill - Poor Customer Service / Defective Products
REDWOOD CITY, CALIFORNIA -- Do not buy from Balsam Hill (www.balsamhill.com) . We have had no end of problems trying to get their customer service to assist us. They do not care. We could not recommend this company to anyone. Spent almost $2000 on a tree with defective lights after just 1 month. 3 months later still fighting with them. They will not issue an RMA. They do not return calls. At this time we have filed a chargeback with our credit card issuer. There are plenty of others that have complaints with Balsam Hill and many negative reviews.
Wish we had done more research prior to purchase from this shady outfit.