Sony Complaint - LCD screen damaged - Sony Vaio laptop Model # VPCCW17Fx

Sony Vaio laptop Model # VPCCW17Fx - Complaint

Review by JWG81 on 2010-03-30

This complaint is similar to many others I have seen on Sony Vaio laptops. Within three months of purchase the laptop screen began to show a large black void in the upper top left corner of the LCD screen. Sent laptop back to Sony Repair in San Diego and they did confirm the LCD screen was damaged, but did blamed on the owner (me) at which time I told them it had been sitting on a desk and had not been impacted or dropped or pressured in anyway to have caused this to happen. Sony did not care when it happened, would not honor their 1 year manufacturers warranty and wanted $550 to replace the screen.

I refused to pay and they sent my laptop back to me un-repaired. I will never buy another Sony product and will never recommend Sony to anyone!!!