Emer-X Complaint - Horrible Service for Home Remodeling

Review by milliepat on 2004-11-04
ATLANTA -- If you enjoy being treated like a criminal then this is the company for you. Emer-X has a business license only for cleaning and restoration and this is basically all they can do. They believe they can do moving, storage, household inventories and home construction. They can not work on large projects, in fact they will do more damage then benefit to their customers.
I hired Emer-X to complete a large home project involving mold cleanup and home restoration. Their employees often missed appointments, forgot about projects, failed to book subcontractors, had serious inventory mistakes and gave wrong information to the insurance company. They trashed by mistake the inspection paperwork. In addition to all this their workers destroyed the lawn by dumping all the construction waste on the grass. Thw wood floors which they refused to protect are so marked with foot traffic that I can not see the wood grain. They want money upfront and then they proceed to take as long they want to complete projects. On top of this they have a nasty attitude when dealing with customes. Jeff Jones the project manager has an extremely ugly attitude and will actually speak in a highly sarcastic and rude manner. My best advice stay away from any business owned by Dave Michal and Jeff Jones. Don't be misled by their upfront sales manner, this company is truly bad news.

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