Dish Network Complaint - Unauthorized Debit Card Charge
NORTH LAS VEGAS, NEVADA -- On 10/30/04 we cancelled our service with Dish Network after a year of horrid service. We were told that the boxes for equiptment would be sent out along with a final bill. On 11/2/04, I checked my account balance with my bank and had a -23.96 balance. Dish Network had robbed us to the tune of $1185.00. Wiped out both our savings and checking accounts. When I called they were unapologetic, said that they had no record of our phone call on 10/30(of course) and they would not refund our money until they received their equiptment back. I filled a dispute with my bank and after speaking with 5 different people at Dish Network they finally agreed to refund our money. This they did do, but we still have not received our boxes for the equiptment and of course they are not going to pay for the $110 in service fees from the bank. Anyone considering doing business with this company please beware.