Priceline.com Complaint - They Tried To Scam Me With Cancellation Fees
I booked a room for 3 nights through these yahoo's and I called to cancel 2 days before my trip was to start. I called Priceline they told me I would have to pay full rate as if I were still going anyway. The lady said it was the Hotel's Policy. I got off the phone with her after our conversation wasn't going anywhere and called the hotel, I spoke with a Manager asked her there cancellation policy and she told me "as long as you cancel by 4pm the day of the booking" WOW I called Priceline back because the mgr of the hotel said only they could cancel.
They kept me on hold for 24 minutes and then came back on the line saying everything is canceled and my card wouldn't be charged a dime!
I WILL NEVER USE THIS COMPANY AGAIN!!!!!
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