KitchenAid Complaint - KitchenAid trash compactors -- unreliability
We purchased a highly recommended KitchenAid trash compactor (Model KUCS03FTPAO) less than two years ago. It receives easy use -- only paper and plastic, with no cans, etc. We just had a cheap, foreign made gear pulley replaced at a cost of $112.80. The pulley had literally broken in half and our repairman told us the replacement part, despite numerous consumer complaints, was made from the same mold as the original. For that reason, he tells us we can expect this one to break within the next year or two. Consumers need to be aware that, based on our experience, KitchenAid compactors have become grossly overpriced and unreliable. Thanks heavens we had the good sense to purchase a different manufacturer's dishwasher rather than accept our salesman's recommendation on a supposedly top of the line KitchenAid product. This part should be recalled by KitchenAid and replaced with something with reasonable reliability. KitchenAid has made a cost vs. profit choice here, and we consumers are paying the price. This is the last KitchenAid product we will purchase and, if what we are told -- that it is actually made by Whirlpool -- turns out to be true, we won't be purchasing Whirlpool again either.