CVS Informative - To all of you angry customers
CALIFORNIA -- I have been a pharmacy Tech for 3 years now, 2 years with Long's and 1 year with CVS. CVS bought us out a year ago and things haven't been the same since. Just to let all of you complainers know we do not try and be rude and give you terrible service. I would like to see some of you try to do our jobs, CVS has cut our hours so much that it is hard to get anything done when you are so short staffed. There is 1 person taking perscriptions, answering phones, and imputting perscriptions all at once at my store. So sorry if you have been waiting 5 minutes and I haven't helped you, I am trying to do 3 peoples job at once. I only have 2 arms and 1 brain. I am sick of all the complaints with how much work we do for you people. I try and keep my spirits up, but it' hard to deal with customers cussing at you, throwing perscriptions at you, and complaints all day, it is not fun and you wonder why we are rude at times? One time I was held at gunpoint for drugs, so we decided to shut down the pharmacy (god forbid we close) and a woman wanted to drop off her prescription and I said, "Sorry mam'm were closed, we were just robbed," and all she could say to me was, "This is ridiculous, there is always a problem here." So I am sorry if we have been rude to any of you nice customers out there, but don't think it is because we get some type of sick pleasure out of it, it is because we are tired of being mis-treated by all of you ungratful people. Please just give us respect and we wil do the same, we are people just trying to do our jobs, like everyone else.