Time Warner Complaint - Same charge for channel broadcaster decided to take away
I found out just recently that my city no longer gets channel 4, 29, 51, and 63 because the broadcaster decided to take these channels away. Time Warner, as usual, sent out no notification, no nothing. Guess what, because of their screw up the tech had the nerve to tell me that they are offering these channels free for 1 year in lieu of having the digital box. My beef is that if I did not watch these channels before, regardless of getting 4 free channels free for 1 year, they are still charging the same price. Does not make sense to me considering the fact that if the customer so chooses to not have a digital cable box, they are still paying the same price. Why? The representative could not explain to me other than giving me the dumb reason of offering them free for one year. I then told him, I don't want the channels. He claimed my bill cannot be reduced, so I have decided to reduce my own bill at a price I feel is fair. Once again, Time Warner gets away with unscrupulous practices and no government agency does anything to help the consumer. Thank God I get mine free thru my apartment complex. I have to call for my mom who is a senior citizen being ripped off.