Ideal Image Scottsdale AZ Complaint - Ideal Image 'Secretive' about prices

Review by lar04 on 2010-03-31
SCOTTSDALE, ARIZONA -- I called Ideal Image in Scottsdale Arizona to inquire about the cost of laser hair removal for my legs. I was told that I would have to come in for a consultation and then they would provide me a total price. They do not provide estimates/prices over the phone or by email. I think this is poor customer service! I am not going to travel an hour across the valley to have someone spend 5 minutes with me to be able to provide me with a price! I truly believe they won't provide prices via the phone or on their website because they are so expensive, that if they did, they wouldn't have any customers! I called several other places around the valley and every single spa was more than willing to provide me with prices! It's a scam! They should be ashamed of themselves and maybe look into providing a better service for potential customers. I would not recommend Ideal Image in Scottsdale Arizona! I found another place that has been fabulous both in customer service and price!

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