Marriott Courtyard Complaint - Tired Of Courtyards - All Around Bad Service
MIDDLETOWN, RHODE ISLAND -- You know I just don't understand this by now you would think they could get it right. I stay at courtyards all around the states and every last one I've had a numerous problems. the straw that broke the camels back was st patricks day, I stayed at the courtyard in Middletown Rhode island, horrible, horrible, horrible. It started with a bunch of people tearing the place up couldn't get any rest, there were kids staying there drinking that appeared not to be over 21 that the staff was well aware of, now on to the room, I walk into my room it smells like cigars, at first I blew it off but then I walked into the bathroom, there was hair everywhere, now I don't know if these rooms are checked before being sold but if they are the person who checks these rooms needs to be fired asap.
So I went to the front desk and asked to switch rooms which they had no problem with but the next room was no better but instead of cigar smoke it was body odor, it was so bad I couldn't stay in this room either.
At this point I couldn't take anymore it was 9 o'clock at night I packed my stuff up and went to the front desk to check out and to add insult to injury they wouldn't give me a refund, I will never stay at another Marriott again and that's a promise.....