Budget Rent-A-Car Complaint - Hidden fees and taxes
KANSAS CITY, MISSOURI -- I arrived to pick up a reserved car at a promised rate of 175.45 (plus tax and 89.37 fees). Upon arrival, the counter person stated that our reserved car (Chevy Aveo 4dr) would be too small for my mother's wheelchair and our luggage so gave me the option of either a Prius or Thunderbird to choose from, stating that the Thunderbird had a large enough trunk. She never once mentioned the daily costs of the car and insurance upgrade. Imagine my shock when my bill ended up being $748.37. Not only was we charged almost $400.00 additional for the upgrade but we were also charged a 48% tax fee!
I would never had knowingly rented a vehicle for only 9 days at the cost off $748.37. I had used Budget many times in the past but never again. I just cannot afford that kind of additional cost.
This car will cost you $748.37 for 9 days at Kansas City, MO APO Budget!