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Bob Evan's Restaurants Complaint - Cooks getting slower - food preperation
food preperation - Complaint
BIRCH RUN, MICHIGAN -- The Birch Run Mi. restaurant seems to be getting slower every time I go in there. I am a regular customer two times a week with my family. There were 8 tables that were occupied, five ahead and three that came after me. It was a slow time just before the rush at 4:13 pm. It took 17 minutes to get a cherry cobbler with ice cream desert. I split it with my wife. The waiter brought it out and plunked it in the middle of the table. I asked where is the extra plate I asked for and you never gave me silverware? I can remember when the wait staff was happy. The management people now seem to be ridiculously ignorant and unable or unwilling to promote decent working conditions. I'm about to find another place to hangout. Many of my family already have stopped going there.
Comments:
Posted by Marymc on 2010-04-02:
I guess sometimes we do have to just sit back and relax when at a restaurant. If I order something and it takes 30 minutes or longer, then I start getting annoyed. Otherwise, we are usually too busy talking to notice. If I am unhappy with a restaurant's service (or lack of) I simply just find a new place, like you said. There are a lot of choices out there! Thanks for the post.
Posted by redmx3racer on 2010-04-02:
Right before dinner (aka in between shifts) is usually a time when restaurants are minimally staffed and/or preparing for the dinner rush. Not saying it's ok at all you had to wait/get poor service-but if there is just 1 cook behind the line during that time than 8 tables probably would keep him pretty busy.
Posted by getting fed up on 2010-04-03:
thank you to marymc and also to redmx3racer for taking the time to comment and give your thoughts and en-sight on this subject.
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