Lowe's Complaint - Going down hill fast, remember Handy Man
VENTURA, CALIFORNIA -- We ordered a refrigerator from the Lowes Ventura yesterday to be delivered today, Saturday. We were told in the appliance sales area by our salesperson that the delivery dept would be contacting us before 8:00 PM with our delivery time, no call, then upon checking out, the cashier says that someone will be contacting us between 8:00 and 12:00 on Sat to schedule our delivery. No one called so we went out to lunch. The minute that we got to the restaurant they called and said that they were at our house. We explained that no one called us and that we were not home. They stated that they would be here between 5:00 and 7:00 tonight. Well, it is 7:10 PM, no call, no delivery. Then today we went to purchase the fitting to install the water line to the new fridge that we never received. Got to the register and was told that the item had lead in it and they couldn't sell it to us, then why do they have the item on the shelf. Remember Handy Man, big time home supply warehouse now out of business because their service went to hell, well welcome to Lowes.